The tray is very flimsy and arrived warped, the material had come away as well. TopBYD were very quick at resolving through a part credit.
Hi,
As explained in our previous email, the issue with the warped pallets was caused by pressure or compression during transit, resulting in localised warping or poor fit.
We take your feedback very seriously and have promptly provided you with an appropriate solution, ensuring the matter has been properly resolved.
Thank you for your understanding and support. We will continue to monitor the packaging and transport processes to prevent such incidents from occurring again.
All the best,
TOP BYD Aftermarket Accessories Team
praktisch für kleine Dinge
passt perfekt und lässt sich leicht montieren
Cela fait maintenant la quatrième commande que je passe chez Top BYD, et j’en suis ravi
Le matériel semble robuste et de bonne qualité
Je recommande ce site pour tout ce qui est optionnel lié à la marque BYD.
Et une note + + pour leur tapis de sol.
Really good quality but not sure why this is an aftermarket item when it should be standard.