Dear Svend,
Thank you for your message.
We are sorry to hear that one of the puddle lights is not working. We have contacted you via email and kindly ask that you provide a photo showing the installed product that is not lighting up, or a short video. Once confirmed, we will promptly arrange a replacement for you.
Thank you for your understanding. If you have any questions, please feel free to contact us.
All the best,
TOP BYDAftermarket Accessories Team
Ought these to upgrade the standard puddle lights, these did not disappoint, were easy to install and had all 4 done within about 10 minutes.
The existing ones were a pain to get out but get a sturdy flat headed screw driver and a small thin piece of wood to lever against, push the flat tip of the screw driver into the side furthest from the hinge side and lever out using the wood to protect the paint, takes a wee bit of force but does come out, unplug the old and plug in the new and snap into place.
The light looks very bright clear strong and white. The installation was very tricky!
Puddle lights recieved were good quality and fits perfectly. Gives the car a nice look.
Makes a lovely addition and adds a premium feel to the car. It was pain to get the old puddle lamps out, so you need your own small screwdrivers and finding which side the clips are on is awkward. But simple to fit once the old ones are out. Just plug in and check before you put them back in as the L and R are from looking at the front of the car.
Looks amazing. Much better than original ones. Check how many puddle lights do you need. I thought I have 4, but mine has only 2 in front doors. Check how it works before putting them in place.
Die Lichter kommen mit mit einer kleinen Schraubenzieher. Man kann vergessen, mit diesem man macht nut den Tür kaputt. Mit einem richtigen Schraubenzieher und Kraft habe ich sehr schnell den alten Licht ausgetauscht.
It is nice but unfortunately one of the light on the left side is not working but TOP BYD give a replacement one which now works perfectly
Dear Su Hai,
Thank you for your message.
We had reached out a few days ago requesting photos of the faulty product to help us confirm the issue. You mentioned that you will only be able to provide them at the end of the month upon your return.
Once we receive the photos and confirm the issue, we will promptly arrange for a replacement to be sent to you.
Kind regards,
TOP BYD Aftermarket Accessories Team