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N
I made my order at 16/02/2025.
At 4/03/2025 received a message from 17track service that my parcel is being redirected and returning to seller. At 6/03/2025 the seller received my parcel and I asked them what will happen from now on. Today, 10/03/2025 they still say that they wait for the logistics service to reply.
Awful experience. I will never order anything again.
Dear Customer,
We sincerely apologize for the inconvenience caused by this situation. We understand how frustrating it is to wait for updates regarding your parcel.
Currently, the package is being returned to the logistics provider's warehouse. The timeframe for re-delivery depends on the logistics provider's process, which unfortunately is beyond our direct control. Rest assured, we are actively following up with them to expedite the process and will provide you with an update as soon as possible.
Best regards,
TOP BYD Customer Support
m
Perfect fit i always leve driver side window little open for fresh air these protect to rain drop falling inside
K
We bought this for our SL6. It fits perfectly on the windows and looks great after installation.
F
easy to fit, clean surface with provided pads, pill off protective plastic, then remove tape backing tape, heat double sided tape with a hairdryer or heat gun, press into place. looks great and reduces wind noise wwhile driving with your windows down.
A
Great quality, very easy to install! Love it
F
Great accessory - fits perfectly for my 2025 BYD Seal - easy install
J
these winddeflectors are not for mySUVsizeIhave byd seal u car
Hi John,
We’ve been in contact with you via email, and based on the photos you provided, it appears that the wind deflectors were simply installed the wrong way around — left and right sides were swapped.
We’ve already sent you an installation video, but haven’t received a response. It seems that you’ve since completed the installation.
If you have any questions, please feel free to contact us.
Best regards,
TOP BYD Aftermarket Accessories Team
J
Easy installation and good quality product
a
Delighted with my purchase, perfect fit on the car and look awesome.
D
I have no issue with the visor itself. Good quality, clean, easy to install and exactly what you bought and paid for.
TOPBYD need to get their act together with regards their customer service around delivery times, information and responding to queries. Beyond that, the products they've supplied have been excellent and, while it took them a while to get the unit to me, they made good in the end.
Overall, 4 stars. A negative review will get you a long way with them if they're being non responsive.