The product generally fitted well.; however, a modification to the third-row seating area was required to achieve optimal fitment. Furthermore, the packaging quality was poor, resulting in creasing of certain mats, particularly those for the second row and boot cover. This was somewhat disappointing given the premium price point of the product.
Hi Milan,
Thank you for your feedback.
This issue occurs because the floor mats are relatively large in size. To comply with the size restrictions imposed by shipping carriers, our warehouse staff usually fold the products for packaging and shipment.
However, please do not worry. These creases are usually temporary and can be easily restored. We have sent you detailed instructions via email. By following the provided steps, the creases caused by folding during transportation will gradually flatten out and the floor mats will return to their proper shape.
If you have any further questions, please feel free to contact us.
Kind Regards,
TOP BYD Aftermarket Accessories Team