Not working, send an email for help, waiting on a response.
Hi Fitzroy,
Thank you for your feedback. We have received your email.
To better understand the issue you described and provide you with a prompt solution, we have invited you to share a clear short video demonstrating the current problem. This will help our technical team further verify the situation.
Upon receiving the relevant materials, we will immediately conduct a further investigation and promptly provide you with the next steps and a suitable solution.
Thank you for your cooperation and patience. We look forward to your reply.
Best Regards,
TOP BYD Aftermarket Accessories Team
Awesome product and amazing service as always.
Definitely my number one stop shop for all my BYD needs.
Easy install.Works only intermittently, requires reboot of system often otherwise black screen.
Hello,
Please do not worry. This situation may be related to software compatibility issues in certain BYD infotainment system versions. Due to some software defects in the system, the dash cam may fail to initialize properly when the vehicle is started, resulting in a black screen. However, this is not a quality issue with the product itself.
In such cases, restarting the vehicle can usually temporarily restore normal operation. This type of issue generally requires future BYD OTA system updates to fundamentally resolve it.
Best Regards,
TOP BYD Aftermarket Accessories Team
Working awesome. Everything fits
Great OEM quality. Easy to install. Really happy with the video quality.
Perfect fit for BYD Sealion 7. Very easy to install and configure the DVR recorder.
The camera is great, easy to install and the car recognized the camera immediately when I reset the system. (I’m running 2507 version in Thailand)
The complimentary reader is a bit light and flimsy, but does the job.
I also purchased the different module to fit in the console. Installation was easy but the module does not work well. The camera would only come on sometimes. I threw it away and just went with a card in the reader (supplied) all works perfectly, video quality is good, storing and viewing videos is simple and the info recorded is also good. Speed, acceleration, braking lights on etc.
I ordered the OEM Dashcam for Sealion 7 from TopBYD and I'm really impressed with their service!
They emailed me after I placed the order to confirm I was running the latest version 3.X of the car system, shipment was fast and included the tool to pry the rear-view mirror casing open to install the camera as well as a USB-C to SD-card adapter for free (in Australia the Sealion 7 doesn't come with SD-card reader) - much appreciated!
The price was competitive but the service was A++++
I will definitely be a returning customer, keep up the great work :)
Product arrived quickly, was packaged well and worked perfectly when installed.
Very happy with the result.
Thank you TOP BYD
Installed my dash cam and sd card slot in about 15 minutes. Turned the car on and after a system reboot the dash cam was up and running. It is literally plug and play and has the perfect factory finish. The 64gb sd card was a welcome inclusion, couldn’t be happier with this!